Section 1. Application Process and Liability

  1. It is the applicant’s responsibility to read, understand and sign the following Terms and Conditions. Malta University Language School (MULS) may answer any questions relating to the following Terms and Conditions via email.
  2. The following Terms and Conditions are binding for all students of MULS, those booking directly as well as those book through an agent.
  3. Applicants are required to be at least 18 years of age. Parents or legal guardians are required to apply on behalf of any minor aged 17 or under and are to sign a separate agreement.
  4. While MULS shall undertake every effort to help and support students throughout their stay in Malta, MULS does not accept responsibility for any injury, loss or damage that students may incur during their stay in Malta.
  5. The applicant agrees not to hold MULS responsible for any loss, damages or other costs arising from their own negligence or misbehaviour (or that of minors, where persons apply on behalf of minors aged 17 or under) in any manner.
  6. MULS reminds all applicants that it is each student’s responsibility to be in possession of an insurance policy that covers civil liability, third-party liability as well as health insurance coverage throughout their stay in Malta.
  7. Applicants are obliged to inform MULS should they suffer from any medical, physical or psychological condition which might affect their stay or that of other students. MULS shall not be held responsible for the students’ well-being and safety, even when informed of any such existing condition.
  8. MULS reserves the right to exclude any applicant or student from any service applied for, if in the opinion of MULS, the behaviour of such persons compromises the health and safety of other students or staff, or is likely to, in any manner, bring into disrepute the name of MULS.
  9. The student will be provided with a student card which must be carried on their person at all times.
  10. MULS reserves the right to take photos or video on the school’s premises which could be used for promotional material.

Section 2. Payment of Fees

1. Applicants shall receive an invoice listing the services the student has applied for.

2. MULS charges the following additional fees:

  • Registration Fee, for all applicants: €25
  • ECO Tax – mandatory accommodation government tax: maximum of €5
  • Tuition Summer Supplement – applicable from 21st June to 27th August 2021: €35 per week
  • Accommodation Summer Supplement – applicable from 21st June to 27th August 2021: €35 per week
  • Letter of Acceptance – for any legal, academic or professional requirement: €50
  • Course Material: €40
  • Change of Course Fee (upon request): €25

3. Applicants are invoiced the total amount due for their booking. Applicants are required to forward a deposit of 25% of the total amount to confirm the booking.

4. Applicants are required to effect full payment of the total amount due within a maximum of 14 working days prior to the beginning of the course/taking up accommodation with the Malta University Language School (MULS).

5. Applicants will only be eligible for long-term prices and discounts if the total amount due is fully paid in advance.

6. MULS shall not affect any refunds to students who cancel after their booking has been confirmed. This also applies to no-show students.

7. Fees and charges paid are non-refundable. No refund shall be made for any part of the service not utilised. Should any applicants or students require a re-scheduling of their lessons, they shall inform MULS at least 5 working days in advance. Failing to do so will result in full payment for the lessons which cannot be re-scheduled.

Section 3. Visas

  1. A Letter of Acceptance for VISA purposes can be issued to a student by MULS. MULS shall charge a non-refundable fee of €50 for this document. Applicants who request a Letter of Acceptance must affect the full payment of the total amount due prior to the Letter of Acceptance being issued by MULS.
  2. Should the applicant subsequently not be granted a student VISA, they are obliged to inform MULS of their inability to travel to Malta at least 30 days prior to their arrival date and to present MULS with their official VISA refusal letter.
  3. Should the VISA not be granted, and the students inform MULS no less than 30 days prior to their arrival date in Malta, MULS shall withhold a €275 cancellation fee for tuition and €100 for accommodation. MULS shall refund the applicant the remaining amount paid. This refund will only be made upon presentation of an official student VISA refusal letter.
  4. Students who notify MULS 29 days or less prior to their arrival date in Malta, MULS shall withhold 13% of the total amount due as an Administration Fee. In addition, MULS shall withhold a further 80% of accommodation fees and 20% of tuition fees. MULS shall refund the applicant the remaining amount paid. This refund will only be made upon presentation of an official student VISA refusal letter.

Section 4. Services

a. The services provided by MULS are subject to availability. Applicants are therefore urged to book their course and accommodation as early as possible.

b. MULS reserves the right to alter the service provided by it without prior notification to the applicant, on condition that the service so provided by it is of the same standard or classification as that originally applied for.

c. While MULS shall make every effort to deliver lessons in the morning, MULS shall at times, schedule lessons in the afternoon.

d. Lessons shall not take place on National Public Holidays. MULS will compensate by giving an additional 2 hours throughout the week for the General English class. The following days are Public Holidays in Malta:

e. In addition, the school shall be closed for Christmas Recess for a period of two weeks between Monday 20th December 2021 to Monday 3rd January 2022.

f. In the event that there are four or fewer applicants on any given course offered by MULS, a ‘Daily Reduction Procedure’ shall be automatically applied as outlined in the table below.

g. The reduction of each day or half-day is to be calculated, in terms of hours, in relation to the number of hours of tuition offered weekly to the student for the particular course on which that student is enrolled.

h. Should the student not wish this ‘Daily Reduction Procedure’ to apply, and wishes to increase their hours, the student has the option of taking the full number of normally applicable days (and hours per day) against an additional payment.

i. If the student’s level of English falls below the level of courses available (Elementary to Advanced), the student will be given One-to-One lessons equivalent to the amount previously paid.

j. MULS keeps daily attendance records, so students should attend classes regularly. Students with a VISA who regularly miss lessons will receive a non-attendance email warning and will be reported to the Maltese VISA Unit and Immigration.

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